Latest Posts

Five ways to turn an applicant into an ex-customer

May 20, 2015
Five ways to turn an applicant into an ex-customer

Five ways to turn an applicant into an ex-customer

Have you ever been treated like gold? It doesn’t happen too often, but when it does it feels nice. I recall joining a particularly successful company not terribly long ago where I was absolutely showered with welcoming helpfulness; with genuine excitement that I was there, that I had chosen to accept their offer. It was everywhere; from the top exec to the low person on the totem pole they made me feel treasured, like a superstar. Man that was nice. I hope everyone gets to experience that.

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A Quick Serve Stepping Up Service

April 29, 2015
A Quick Serve Stepping Up Service

A Quick Serve Stepping Up Service

There’s a snobbish caricature of Quick Server and Fast Casual restaurants that portrays it as an industry of bad employees and bad jobs. Truth is, speed, accuracy and service have been quite good for quite some time. As Quick Server connoisseurs, this article is a tip of the hat to a great experience in QSR and maybe an idea of getting to even better levels.

We’ll start with lunch today. Arriving at the sandwich shop today, I was greeted with the biggest smile and a warm “What can I get you Honey?”

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The 5 Bitcoins of Employee Engagement

April 15, 2015
The 5 Bitcoins of Employee Engagement

The 5 Bitcoins of Employee Engagement

Everyone wants a high performing, engaged workforce. Pay and benefits are often examined, and certainly businesses need to be wage competitive for the type of talent they need to attract and retain. But there’s much more to motivating someone than money.

In order to inspire someone to reach his or her full potential, several other employee engagement factors can help to bring your work force to its peak performance. No, these aren’t really Bitcoins. But these factors are just as valuable as a virtual currency to your best employees.

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Brands attract great talent

April 8, 2015
Brands attract great talent

Brands attract great talent: What do job seekers think about your business?

It’s a trick question, job seekers don’t really think about your business much. Most job seekers think about their lives and not a bit about your business. This is particularly true for front line service industry job seekers, the subject of this blog.

In a recent discussion with one of our Worqplace clients, we reviewed where their applicants are coming from, and from which sources they were actually hiring. Their experience was, like many employers, that their hires were coming mainly from their customers. And for this group of job seekers, we actually know what they thought about the business - they liked it well enough and identified with it to the point that they wanted to work there.

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3 Hiring thoughts for Employers in Legalized Marijuana States

April 1, 2015
3 Hiring thoughts for Employers in Legalized Marijuana States

3 Hiring thoughts for Employers in Legalized Marijuana States

Regardless of your position on the use or legalization of marijuana, consider this: as more states are rapidly legalizing marijuana, employers are faced with having to re-think their hiring practices.

A funny cliché sometimes heard in technology companies is that they don’t drug screen for marijuana because if they did, they wouldn’t have a workforce. Even the FBI, incredibly, came to the conclusion that marijuana screening was negatively impacting their ability to hire the best and brightest programmers and weighed dropping marijuana screening for new recruits.

http://motherboard.vice.com/read/the-fbi-cant-find-hackers-that-dont-smoke-pot

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